911 Operator Hangs Up on Murder Because She Didn't Feel Like Talking

Crenshanda Williams, 44, was a 911 operator in Houston, TX for 18 months ending in 2016.  

During her time as an operator, they found that thousands of her calls were less than 20 seconds long and records show that she hung up on the caller.

Calls recorded were a myriad of crimes and emergencies, including robberies, speeding vehicles, and even murders. 

Ms. Williams was prosecuted for interfering with emergency telephone calls and sentenced to 10 days in jail and 18 months probation.  

During the investigation, she told investigators that she hung up on people because she didn't feel like talking to anyone at the time. 

"Citizens rely on 911 operators to dispatch help in their time of need. When a public servant betrays the community's trust and breaks the law, we have a responsibility to hold them criminally accountable," Assistant District Attorney Lauren Reeder said. 

I feel like this is such a small punishment for what she did...do you?  I just think hanging up on people reporting murders and such that possibly could have been prevented had she done her job deserves a stricter punishment.  Also, I think she needs a mental health eval. But that's just me. Crazy.

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